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Accessibility Statement

Last updated: January 2025

Our Commitment to Accessibility

CanadaCashHomes is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our visitors.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and the Accessibility for Ontarians with Disabilities Act (AODA) requirements.

Accessibility Features

Our website includes the following accessibility features:

  • Alternative text for images
  • Keyboard navigation support
  • Clear and consistent navigation structure
  • Sufficient color contrast for text readability
  • Resizable text that can be enlarged up to 200% without loss of functionality
  • Clear form labels and instructions
  • Descriptive page titles and headings

Standards Compliance

We aim to comply with:

  • WCAG 2.1 Level AA: International web accessibility guidelines
  • AODA (Accessibility for Ontarians with Disabilities Act): Ontario's accessibility legislation
  • Section 508: U.S. federal accessibility requirements

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Phone: +1 (647) 763-4700

Email: [email protected]

Mail: CanadaCashHomes Accessibility Team

Please include "Accessibility" in the subject line of your email

Alternative Access Methods

If you have difficulty accessing our website, we offer alternative ways to get information and services:

  • Phone consultation: Call (647) 763-4700 to speak with our team directly
  • Email support: Send your questions to [email protected]
  • In-person meetings: We can arrange face-to-face consultations
  • Document formats: We can provide information in alternative formats upon request

Ongoing Efforts

We are committed to ongoing accessibility improvements:

  • Regular accessibility audits and testing
  • Staff training on accessibility best practices
  • User feedback integration
  • Technology updates to improve accessibility
  • Partnership with accessibility experts

Technical Specifications

Our website accessibility depends on the following technologies:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. If you encounter an accessibility issue, please contact us immediately, and we will provide alternative access to the information or functionality.

We typically respond to accessibility feedback within 2 business days and strive to resolve issues as quickly as possible.

This accessibility statement was last reviewed and updated on January 22, 2025.

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